Heimori Technology Privacy Policy

Last Updated: July 31, 2024

Welcome to the products and services provided by Heimori Technology (hereinafter referred to as "we"). We highly value your privacy protection and strictly comply with relevant laws and regulations of the People's Republic of China, including but not limited to the "Cybersecurity Law of the People's Republic of China", "Personal Information Protection Law of the People's Republic of China" and "Data Security Law". This Privacy Policy aims to explain to you how we collect, use, store, share and protect your personal information, as well as your related rights. Please read and fully understand this Privacy Policy before using our products and services.

1. Information We Collect

1.1 Information You Actively Provide

Account Information: When you register an account, we will collect your basic information such as name, email address, and phone number.
User Profile: Personal data that you actively fill in or upload during the use of our products and services, including but not limited to avatar, personal profile, etc.
Payment Information: When you use paid services, we will collect necessary payment information, such as order information, transaction records, etc.
Service Feedback: Feedback, problem reports and other communication information you provide to us.

1.2 Information We Automatically Collect

Device Information: Device model, operating system version, unique device identifier, network information, etc.
Log Information: Details of your use of our products and services, including access date and time, application crash information, device event information, etc.
Location Information: With your authorization, we may collect your precise or approximate location information.
Cookies and Similar Technologies: We use cookies and similar technologies to collect your browsing data to help us improve user experience and service quality.

2. Use of Information

We may use the collected information for the following purposes:

Provide, maintain and improve our products and services
Process your orders and payment requests
Send you service notifications and updates
Provide customer support and respond to your requests
Conduct internal research and development to improve user experience
Ensure account security and prevent fraud and potential illegal activities
Comply with legal and regulatory requirements and cooperate with law enforcement investigations
Other purposes with your separate consent

3. Sharing and Disclosure of Information

Except in the following circumstances, we will not share your personal information with third parties:

With your explicit consent
Sharing with our affiliated companies, partners and service providers so that they can provide services on our behalf
To comply with laws and regulations, respond to legal processes, protect public safety or our rights
In the case of business transfer, merger, acquisition or bankruptcy liquidation, your personal information may be transferred as part of the assets

4. Cross-border Transfer of Information

We mainly collect and store your personal information within the territory of the People's Republic of China. If we need to transfer your personal information overseas, we will strictly comply with relevant Chinese laws and regulations, obtain your separate consent in advance, inform you of the relevant circumstances, and take necessary measures to protect your rights and interests.

5. Information Security Protection

We take strict security measures to protect your personal information, including but not limited to:

Using encryption technology to protect data transmission
Implementing access control mechanisms to ensure that only authorized personnel can access personal information
Conducting regular security assessments and audits
Developing and implementing data security incident emergency response plans

Although we have taken the above measures, please understand that the Internet environment is not 100% secure. We will do our best to ensure the security of your personal information, but cannot guarantee absolute security.

6. Your Rights

According to Chinese laws and regulations, you enjoy the following rights:

Access, correct and delete your personal information
Withdraw your consent
Cancel your account
Obtain a copy of your personal information
Restrict the processing of personal information
Complain and report

If you want to exercise the above rights, please contact us through the contact information provided at the end of this policy.

7. Children's Privacy Protection

Our products and services are mainly for adults. If you are a minor under 18 years old, you should read this Privacy Policy with your parents or guardians, and use our services and provide personal information with the consent of your parents or guardians. For children's personal information collected with the consent of parents or guardians, we will only use or disclose it when permitted by law, explicitly agreed by parents or guardians, or necessary to protect children.

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time, and the updated policy will be posted on our website. For major changes, we will notify you in a prominent way, such as sending emails, posting notices on our website or applications, etc. We encourage you to regularly review this Privacy Policy to understand how we protect your information.

9. Contact Us

If you have any questions, comments or suggestions about this Privacy Policy, or if you want to exercise your rights, please contact us through the following methods:

Email: services@xmor.cn

We will reply within 15 working days after receiving your request.

Special Note: When you use our products and services, it means that you have read and agreed to all the contents of this Privacy Policy.